Customer feedback is crucial to the success of any business. Opening a dialogue with clients and patrons helps business owners gain a better understanding of their requirements and concerns. It also promotes loyality and protects revenue and profitability.
And the best way to start that conversation? Surveys.
Check out this helpful infographic from the folks at qSample. It offers some great tips for designing a survey that respondents will complete, without sacrificing the actionable information you’re seeking.